Returns & Exchanges
At APEX Supply, we stand by the quality of our home goods and offer a 30-day return window for items in their original condition. We aim to make the return process as seamless as your shopping experience to ensure your home is exactly as you envisioned.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware, instruction manuals, and protective inserts are included.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your box, covering any previous shipping marks.
Drop Off and Refund
Hand over the package to your nearest authorized carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing